STORE POLICIES (TERMS AND CONDITIONS)
CONDITIONS OF USE
Buyer and/or User of this site consents and agrees that use of the armseast.com (Arms East LLC) website constitutes your legally binding agreement to abide by all the Store Policies (Terms and Conditions). Read them all very carefully.
Buyer and/or User of this site consents and agrees that by placing an order with armseast.com (Arms East LLC) you consent and agree to be legally bound by all of the following Store Policies (Terms and Conditions). read them all very carefully.
ORDER CANCELLATION FEES
Buyer and/or User or this site acknowledges and agrees that we invest time and incur real costs at the time you place your order and during the preparation of every order that is placed on our site, even before the order ships and at the time the order is placed by the Buyer and/or User of this site.
Buyer and/or User of this site acknowledges and agrees to be responsible for paying a 10% Order Cancellation Fee if your order is cancelled for any reason before your order is submitted for processing. Unfortunately, this is necessary in order to keep our prices low for all of our customers.
Buyer and/or User of this site acknowledges and agrees to be responsible for paying original shipping cost, return shipping cost, RTS fees or other associated charges, and a 20% Order Cancellation fee if your order is cancelled for any reason after your order is submitted for processing. Buyer and/or User of this site acknowledges and agrees that no refunds, partial or otherwise, can or will be issued until returned product has been received and processed. Unfortunately, this is necessary in order to keep our prices low for all of our customers.
Buyer and/or User of this site acknowledges and agrees that requests to cancel an order must be emailed to info@armseast.com and are not approved or valid until confirmation is given in writing from armseast.com (Arms East LLC) and/or its assignees. Buyer and/or User of this site acknowledges and agrees that order cancellation requests are only processed on Monday through Friday from 6-9pm excluding holidays. We make every effort to process requests within 2 business days. Holiday periods may increase processing times.
Buyer and/or User of this site consents and agrees to pay the Order Cancellation Fee of (10% on orders placed but not yet processed) or (20% on orders placed and submitted for processing) plus any shipping, return fees, or any other associated charges if you choose to Cancel your existing Placed Order.
ONLINE PRICE AND/OR DESCRIPTION ERRORS
Buyer and/or User of this site acknowledges and agrees that some items ordered will have a low quantity of stock available and that more than one person may order an item. Buyer and/or User of this site acknowledges and agrees that if this occurs, we fulfill the first funded order with all the required information to submit the order for fulfillment. Buyer and/or User of this site acknowledges and agrees that if we run out of an item, we will cancel your order and fully refund your purchase amount. Buyer and/or User of this site acknowledges and agrees that if your order contains more that one item and only part of the order is out of stock, armseast.com (Arms East LLC) , may or may not at the Seller’s discretion fulfill the in-stock items in your order and issue a refund for any of the items that are out of stock.
Buyer and/or User of this site acknowledges and agrees that occasionally an item may appear on the site by mistake or the item(s) description and/or title may contain a typographical error.
Buyer and/or User of this site acknowledges and agrees that Arms East LLC may contain an unintentional pricing error either thru website price format or thru email for price or add to cart price quotes, orders may be cancelled as a result of this.
Buyer and/or User of this site acknowledges and agrees that armseast.com (Arms East LLC) and/or its assignees do not guarantee that titles, descriptions, pictures or prices on the site are error-free.
Buyer and/or User of this site agrees that armseast.com (Arms East LLC) and/or its assignees only guarantee that Buyer and/or User of this site will receive the item with the UPC number that Buyer and/or User of this site orders; pictures and/or descriptions may or may not be accurate. Buyer and/or User of this site agrees responsible for verifying with the manufacturer that the pictures and/or descriptions are accurate with the UPC number. Buyer and/or User of this site agrees that disputes over the UPC number for the item ordered will be resolved at the sole discretion of armseast.com (Arms East LLC) and/or its assignees.
Buyer and/or User of this site agrees to take the sole responsiblity for verifying with the manufacturer the accuracy of any pictures and/or descriptions for the UPC number that Buyer and/or User of this site is wanting prior to placing an order. Buyer and/or User of this site agrees to contact the manufacturer for any resolution with inaccuracies in descriptions or pictures contained on this site. Buyer and/or User of this site acknowledges and agrees that armseast.com (Arms East LLC) and/or its assignees are not responsible for inaccuracies in descriptions and/or pictures contained on this site.
Buyer and/or User of this site agrees to return received product to armseast.com (Arms East LLC) and/or its assignees that have a substantial error or mistake as determined by armseast.com (Arms East LLC) and/or its assignees at no additional cost to armseast.com (Arms East LLC) and/or its assignees beyond actual shipping costs. Buyer and/or User of this site agrees to be responsible for all charges over the actual shipping costs.
Buyer and/or User of this site acknowledges and agrees that pictures and/or descriptions may or may not fully represent the product and/or may be unintentionally incorrect. Buyer and/or User of this site acknowledges and agrees that we will not accept returns, offer discounts, or refunds due to these inaccuracies.
Buyer and/or User of this site acknowledges and agrees that Arms East LLC may cancel an order at anytime at any reason.
Buyer and/or User of this site acknowledges and agrees that armseast.com (Arms East LLC) and/or its assignees will be the final arbiter of any discrepancies.
BUYER AND/OR USER OF THIS SITE RESPONSIBILITY
Buyer and/or User of this site consents and agrees to follow all the Store Policies (Terms and Conditions).
Buyer and/or User of this site agrees they are at least 18 years of age (or at least the legal age in their State or Province) to purchase any item from armseast.com (Arms East LLC).
Buyer and/or User of this site agrees they are of legal age to own any of the items ordered from this site.
Buyer and/or User of this site agrees to provide requested information such as a copy of their State or Provincial or Federal Identification, photos of received product, or any other requested information within 48 hours if requested by armseast.com (Arms East LLC) and/or its assignees.
Buyer and/or User of this site agrees to be responsible for complying with all Federal, State, National, Provincial and/or local laws and regulations before ordering or using any item from armseast.com (Arms East LLC).
Buyer and/or User of this site agrees to be responsible for following all manufacturer safety instructions and to only use the product(s) in a safe manner in an approved area and only for a legal purpose.
Buyer and/or User of this site agrees to assume all responsibility and legality for any items purchased from armseast.com (Arms East LLC).
Buyer and/or User of this site agrees to provide a valid contact phone number and email address for any order placed on this site.
Buyer and/or User of this site agrees that armseast.com (Arms East LLC) and/or its assignees may contact you at the phone number and/or email address provided when setting up your account and/or placing your order.
Buyer and/or User of this site agrees to make payment and not dispute payment, for any reason whatsoever, for all orders placed on armseast.com (Arms East LLC).
Buyer and/or User of this site agrees to accept responsibility to verify with the manufacturer that the item with the UPC number being order is the item they want prior to placing an order on this site.
Buyer and/or User of this site acknowledges and agrees that orders cannot be changed after they are placed and any changes will require the order to be cancelled and be subject to the applicable Order Cancellation Fee to be charged (See the Order Cancellation Fees section below).
Buyer and/or User of this site acknowledges and agrees that when placing an order with armseast.com (Arms East LLC) they are not prohibited by National, Federal, State, Provincial and/or Local laws and regulations from receiving items of any kind ordered or obtained from this site.
Buyer and/or User of this site agrees they are the actual Transferee/Buyer of the Firearm(s) or other items purchased on this site.
Buyer and/or User of this site agrees they have not been convicted in any court of a felony, or other crime, for which a Judge could have Imprisoned you for more than One Year.
Buyer and/or User of this site agrees they have not been convicted in any court of a misdemeanor crime of domestic violence.
Buyer and/or User of this site agrees they are not subject to a court order restraining you from stalking, harassing, or threatening anyone.
Buyer and/or User of this site agrees they have not been discharged from the Armed Forces under dishonorable conditions.
Buyer and/or User of this site agrees they have never been adjudicated mentally defective or have not been committed to a mental institution.
Buyer and/or User of this site agrees they are not an unlawful user of, or addicted to, marijuana or any depressant, stimulant, narcotic drug or any other controlled substance.
Buyer and/or User of this site agrees to accept sole responsibility and hold armseast.com (Arms East LLC) and/or its assignees harmless for any lead exposure that may occur from cleaning, handling, or discharging fireaarms, ammunition or ammunition components or any other items purchased from this site.
Buyer and/or User of this site agree they will not re-export any item purchased from Arms East without receiving prior authorization from the US Dept of Commerce or US State Dept.
Buyer and/or User of this site located in Canada agree that they possess the relevant licenses issued by the Canadian Government to possess the type of firearm or accessory purchased, be that RPAL or PAL.
PURCHASING FIREARMS ONLINE
Buyer and/or User of this site acknowledges and agrees that items displayed on this site are available for online purchase only. Online pricing and stock do not reflect in-store pricing and stock.
Buyer and/or User of this site acknowledges and agrees it is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). Firearms purchased online may be picked up at our retail store or shipped to an FFL (Federal Firearms Licensee) near you.
Buyer and/or User of this site acknowledges and agrees we only provide a generic list of FFL providers at checkout. The FFL providers listed on our site may or may not still be in business, may or may not accept transfers, may or may not accept dropship orders (dropships are orders coming direct from our distribution or manufacturer partners), and may or may not have other unforeseen issues. Buyer and/or User of this site agrees to be responsible for ensuring the FFL provider selected can and will accept their order.
Buyer and/or User of this site agrees to be responsible for ensuring the chosen FFL provider is open for business and can and will accept their transfer at the premises address listed on the FFL’s (Federal Firearms Licensee’s) license and that the address matches the address selected when placing the order.
Buyer and/or User of this site agrees to be responsible for providing an alternate FFL provider if their chosen FFL provider cannot or will not accept their transfer at the premises address listed on their FFL license for any reason including, but not limited to, not accepting dropship orders, internal holds with dropship providers or any other restrictions of any kind.
Buyer and/or User of this site consents and agrees to provide armseast.com (Arms East LLC) with an alternate FFL provider, if requested, for any reason determined at armseast.com (Arms East LLC) and/or its assignees sole discretion. Buyer and/or User of this site acknowledges some of these reasons may include our distributors not shipping to home-based FFL’s, internal holds with armseast.com (Arms East LLC) or any of our distributors, address disputes or any other reason determined at armseast.com (Arms East LLC) sole discretion. Buyer and/or User of this site acknowledges and agrees that most reasons for internal holds or shipping restrictions are confidential information and may not be able to be shared with the Buyer and/or User of this site.
Buyer and/or User of this site agrees to be responsible for any shipping, restocking and/or any other charges associated with their chosen FFL provider failing and/or refusing to accept their firearm(s) and/or any other item(s) purchased on this site.
Buyer and/or User of this site agrees to be responsible for any shipping, restocking, and/or any other charges associated with orders failing to be accepted at the attempted delivery time of carrier
Buyer and/or User of this site acknowledges and agrees that firearm orders cannot be shipped without a copy of your selected FFL providers license or in the case of Canadian buyers, a copy of your PAL/RPAL and Drivers License or Provincial Identification listing current address. Buyer and/or User of this site acknowledges and agrees the FFL license number does not satisfy the FFL license copy requirement. Buyer and/or User of this site agrees to be responsible for having their chosen FFL provider send a copy of their license to info@armsaest.com within 5 days. Buyer and/or User of this site acknowledges and agrees that orders not receiving a matching FFL copy within 5 days will be subject to the Order Cancellation fee.
Buyer and/or User of this site acknowledges and agrees we only ship to the Continental United States and Canada with the exception of California. Buyer and/or User of this site acknowledges and agrees armseast.com (Arms East LLC) does not ship to California, or any other place outside the United States or Canada. Some items may be eligible for shipment to Hawaii and Alaska at our discretion.
Buyer and/or User of this site acknowledges and agrees that orders placed outside of the shipping area will be cancelled and the Order Cancellation Fee will be charged. Buyer and/or User of this site acknowledges and agrees we only ship to Canada and the Continental United States with the exception of California.
Buyer and/or User of this site agrees to be responsible for ensuring the customer information matches the billing information for the card used to pay for the order. Buyer and/or User of this site acknowledges and agrees orders with non-matching information is subject to the Order Cancellation Fee.
Buyer and/or User of this site acknowledges and agrees that orders cannot be changed after being placed. Buyer and/or User of this site agrees to be responsible for ensuring orders are correct before placing an order. Buyer and/or User of this site agrees to be responsible for paying the applicable Order Cancellation Fee for any changes to placed orders.
Buyer and/or User of this site agrees to be responsible for ensuring the return of products deemed at armseast.com (Arms East LLC) and/or its assignees sole discretion needs to be returned at no additional cost over actual return shipping charges from their chosen FFL provider. Buyer and/or User of this site agrees to be responsible for paying any charges over actual shipping charges levied by their chosen FFL provider for returns required for any reason whatsoever, including shipments of any kind with or without errors in accuracy of the product delivered.
Buyer and/or User of this site acknowledges and agrees armseast.com (Arms East LLC) is not and will not be responsible for paying transfer fees and/or return fees charged by their chosen FFL provider. Buyer and/or User of this site agrees to be responsible for paying any transfer fees, return fees and/or fees of any kind charged by their chosen FFL provider for any reason whatsoever.
WARRANTY FOR NEW FIREARMS AND PRODUCTS
Buyer and/or User of this site acknowledges and agrees most new firearms and products are warranted by the manufacturer and product returns or repairs must be arranged directly with the manufacturer by the Buyer and/or User of this site. Buyer and/or User of this site acknowledges and agrees that armseast.com (Arms East LLC) and/or its assignees do not provide warranties or repairs for any item as any warranties and/or repairs, if available, are provided by the manufacturer of the firearm or product purchased. Buyer and/or User of this site acknowledges and agrees to contact the manufacturer of any product they want to order to verify the warranty availability and requirements prior to completing a purchase. Buyer and/or User of this site acknowledges and agrees that armseast.com (Arms East LLC) and/or its assignees will not be responsible for manufacturer warranty terms and conditions or availability of a manufacturer warranty as this is the Buyer and/or User of this sites sole responsibility.
Buyer and/or User of this site acknowledges and agrees that most manufacturers require the Buyer and/or User of this site to pay shipping costs to send a firearm to the manufacturer for warranty issues. Buyer and/or User of this site acknowledges and agrees to contact and verify the warranty, if available, before completing a purchase. Buyer and/or User of this site acknowledges and agrees that armseast.com (Arms East LLC) and/or its assignees will not be responsible for the Buyer and or User of this sites decision not to verify and agree to follow the manufacturers warranty policy prior to placing an order.
Buyer and/or User of this site acknowledges and agrees to pay shipping charges if they have a warranty issue, unfortunately, this is the policy of most manufacturers. Buyer and/or User of this site acknowledges and agrees that armseast.com (Arms East LLC) and/or its assignees does not provide shipping for their firearm or other product if they have a warranty issue; please do not place an order on this site if this is not acceptable to you.
Buyer and/or User of this site acknowledges and agrees that manufacturer defects, including, but not limited to, cosmetic defects, must be handled through the manufacturer. Buyer and/or User of this site agrees to contact the manufacturer directly for warranty, repair, or replacement of their item. Buyer and/or User of this site acknowledges and agrees that armseast.com (Arms East LLC) does not warranty any item for any reason including, but not limited to, manufacturing defects and/or cosmetic issues. Buyer and/or User of this site agrees to contact the manufacturer for any available and/or applicable warranty claims.
GENERAL SALES INFORMATION
Buyer and/or User of this site acknowledges and agrees to comply with all National, Federal, State, Provincial and Local laws and regulations regarding the purchase and possession of firearms, magazines, receivers, restricted law enforcement items and/or any other items sold on this site. Buyer and/or User of this site acknowledges and agrees it is their sole responsibility to check National, Federal, State, Provincial and Local laws and regulations before placing an order.
Buyer and/or User of this site acknowledges and agrees to be responsible for paying an Order Cancellation fee, Restocking fee and other associated charges if an order is placed for a restricted or prohibited item in thier country, province or state.
Buyer and/or User of this site acknowledges and agrees to accept new firearms and products as shipped in the original manufacturer box with the accessories and/or applicable warranty as received from the distributor and/or manufacturer.
Buyer and/or User of this site acknowledges and agrees to return to the manufacturer any firearms or any other item purchased that requires warranty work, if applicable. Buyer and/or User of this site acknowledges and agrees that armseast.com (Arms East LLC) and/or its assignees do not provide any warranty or repair for any item purchased whatsoever.
Buyer and/or User of this site acknowledges and agrees that armseast.com (Arms East LLC) and/or its assignees only guarantee that they will receive the item with the UPC number that the Buyer and/or User of this site orders. Buyer and/or User of this site acknowledges and agrees that pictures and/or descriptions listed on this site may or may not be accurate. Buyer and/or User of this site acknowledges and agrees it is their sole responsibility to verify with the manufacturer the accuracy of any picture and/or description for the UPC number being ordered. The Buyer and/or User of this site acknowledges and agrees that armseast.com (Arms East LLC) and/or its assignees are not responsible for inaccuracies in description(s) and/or picture(s) contained on this site.
Buyer and/or User of this site acknowledges and agrees the pictures and descriptions are provided by the manufacturers and/or distributors and do not always accurately represent the actual item being listed on this site. Buyer and/or User of this site agrees to be responsible for verifying with the manufacturer the pictures and descriptions accurately reflect the product with the UPC number listed on this site prior to placing an order. Buyer and/or User of this site acknowledges and agrees to be responsible for any shipping and restocking fees associated with orders returned and/or refused for failing to verify the accuracy of pictures and/or descriptions on this site prior to placing an order.
Buyer and/or User of this site acknowledges and agrees to accept products as received from the manufacturer and/or distributor in thier unaltered condition, we do not add or remove items before shipment. Buyer and/or User of this site acknowledges and agrees that occasionally manufacturers will make changes their product, accessories, and or other items without notice to their distributors, retailers, and/or customers. Buyer and/or User of this site agrees to be resposible for verifying with the manufacturer the product is acceptable to them prior to placing an order. Buyer and/or User of this site acknowledges and agrees to resolve all disputes regarding manufacturing changes with the manufacturer directly. Buyer and/or User of this site acknowledges and agrees armseast.com (Arms East LLC) and/or its assignees are not responsible for manufacturing changes.
Buyer and/or User of this site acknowledges and agrees that prices on firearms, accessories or any other item fluctuate based on manufacturer and/or distributor price changes or promotions. Buyer and/or User of this site acknowledges and agrees armseast.com (Arms East LLC) and/or its assignees price based off current wholesale pricing at the time the Buyer and/or User of this site places an order. Buyer and/or User of this site acknowledges and agrees that armseast.com (Arms East LLC) and/or its assignees do not offer a price guarantee and will not provide a partial refund if the sale price of a firearm or other product is lowered after Buyer and/or User of this site completes a purchase.
STATE AND COUNTRY RESTRICTIONS
Buyer and/or User of this site acknowledges that Arms East LLC reserves the right to remove magazines to make it compliant with your state or country and will not offer financial considerations for their removal. Buyer and/or User of this site acknowledges and agrees that we will not ship firearms to a third party to be modified or changes in any way from manufactured specifications. Buyer and/or User of this site agrees to only order firearms that are compliant as is from the manufacturer, Buyer and/or User of this site will be responsible for shipping and all other related charges associated with ordering a firearm or other product that is not compliant in their State as is from the manufacturer.
INDEMNIFICATION AGREEMENT
Buyer and/or User of his site acknowledges and agrees to be responsible for all representations made when making purchases under the Store Policies (Terms and Conditions) contained on this site. Buyer and/or User of this site acknowledges and agrees to be responsible for incorrect representations or if Buyer and/or User of this site fails to comply with these Store Policies (Terms and Conditions) of sale, then Buyer and/or User of this site will indemnify, defend, sale harmless, and release armseast.com (Arms East LLC) and its owners, agents, officers, and employees against any civil liability or criminal prosecution resulting from Buyer and/or User of this site’s purchase, or other use of this site, from armseast.com (Arms East LLC) and/or its assignees.
Buyer and/or User of this site acknowledges and agrees that by placing an order, Buyer and/or User of this site releases armseast.com (Arms East LLC) and/or its assignees from any and all liability arising from or related to the product(s) Buyer and/or User of this site purchased from armseast.com (Arms East LLC) and/or its assignees, including, but not limited to, Buyer and/or User of this site and/or anyone else’s handling or transportation of the product(s), and Buyer and/or User of this site agrees to indemnify, defend, save harmless, and release armseast.com (Arms East LLC) and its owners, agents, officers, and employees against any civil liability or criminal prosecution resulting from the product(s) Buyer and/or User of this site purchased from armseast.com (Arms East LLC) and/or its assignees.
RESTOCKING FEES
Buyer and/or User of this site acknowledges and agrees that if for any reason a firearm or other item must be shipped back to one of our wholesale partners or our retail location, the Buyer and/or User of this site will be responsible for paying the return shipping and all other related costs and fees.
Buyer and/or User of this site acknowledges and agrees that upon our receipt of your new, unopened item, your purchase price minus original shipping, minus return shipping, minus a 20% restocking fee will be refunded to your card or other original payment method. No refund, partial or otherwise, can or will be issued until returned product has been received and processed.
Buyer and/or User of this site agrees we will not accept return shipments without a Return Authorization Number - Contact us to obtain a Return Authorization Number. Items shipped to us without a return authorization number will be considered abandoned and no refund of any kind will be issued.
STANDARD SHIPPING
Buyer and/or User of this site acknowledges and agrees Standard Shipping is available and does Not cover shipments after given to a third party shipment carrier. Buyer and/or User of this site acknowledges and agrees to be responsible for orders that are Damaged, Lost, or Stolen when using Standard Shipping. Buyer and/or User of this site acknowledges and agrees to be responsible to contact the carrier to file any claims when using Standard Shipping. Buyer and/or User of this site acknowledges and agrees to be responsible for Extra Shipping Charges due to large or oversized orders not calculated at checkout. Buyer and/or User of this site acknowledges and agrees to pay for additional charges associated with Large or Oversized Orders. Buyer and/or User of this site acknowledges and agrees that Cancelling Orders due to additional charges for Large or Oversized orders will be charged the applicable Order Cancellation Fee.
INSURED SHIPPING
Buyer and/or User of this site acknowledges and agrees Insured Shipping is available for shipments and covers orders that have been damaged, lost, or stolen while in transit. Buyer and/or User of this site acknowledges and agrees that damaged firearms must not be transferred from the receiving FFL to you; transferring the firearm to the Buyer and/or User of this site will void the Insured Shipping protection. Damaged claims with Photos Attached must be submitted to info@armseast.com within 24 hours of Carrier Confirmed Delivery to your FFL provider. Insured shipping ends upon Carrier Confirmed Delivery. Buyer and/or User of this site acknowledges and agrees that armseast.com (Arms East LLC) and/or its assignees are not responsible for Damage, Loss, or Theft after Carrier Confirmed Delivery. Buyer and/or User of this site acknowledges and agrees that Insured Shipping amount paid is not refundable in the case of a claim.
NON-FIREARM SHIPPING
Buyer and/or User of this site acknowledges and agrees that armseast.com (Arms East LLC) will not ship to P.O. Boxes, orders placed for shipment to P.O. Boxes will be cancelled and subject to the Order Cancellation Fee. Buyer and/or User of this site agrees that all non-firearm items ordered must ship to the Billing address. Buyer and/or User of this site agrees to provide matching Billing and Shipping addresses for all non-firearm items ordered from this site. Buyer and/or User of this site agrees not to place an order with this site for non-firearm items if the Billing and Shipping addresses do not match. Buyer and/or User of this site agrees that orders for non-firearm items placed on this site where the Billing and Shipping addresses do not match will be subject to the applicable Order Cancellation Fee. Unfortunately, due to the amount of fraud, this is required to keep our prices as low as possible for all our customers.
PROOF OF DELIVERY
Buyer and/or User of this site agrees to provide a safe and secure delivery point for their ordered items to be delivered. Buyer and/or User of this site acknowledges and agrees to accept the “Delivered” carrier status as legally binding proof of delivery in all instances. Buyer and/or User of this site acknowledges and agrees that armseast.com (Arms East LLC), its owners, assignees, or other responsible party are not responsible for “porch pirates”, or any other mishap whatever after delivery has been made by carrier. Buyer and/or User of this site agrees that all Optics orders may be shipped restricted delivery and the actual card holder may be required to display their ID and sign for delivery, failure to accept or comply wil